Introduction

Welcome to GAMMA MED Sdn Bhd (“Company”, “we”, “our”, “us”). At GAMMA MED, we value your privacy and are committed to safeguarding the personal information we collect from you. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, https://gammamed.my (the “Site”), or engage with us through other channels, such as email.

By using our Site or providing us with your personal information, you agree to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Site.

1. Information We Collect

We may collect the following types of personal information from you:

• Contact Information: Name, email address, phone number, and mailing address.
• Order Information: Information related to the purchase of products and services.
• Technical Data: Your IP address, browser type, and browsing activity on our website (collected through cookies and similar technologies).
• Payment Information: Billing details for processing purchases (handled through secure third-party payment processors).
• Communication History: Records of your correspondence with us via email or other communication channels.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide our services: Fulfilling your orders for medical equipment and responding to inquiries.
• Customer support: Assisting with customer inquiries, feedback, or complaints.
• Processing payments: Facilitating secure online transactions.
• Improving our services: Monitoring and analyzing how our Site is used to enhance user experience.
• Marketing: Sending promotional emails about our products and services, provided you have opted in to receive such communications. You can opt out at any time by contacting us at sales@gammamed.my.

3. Sharing Your Information

We may share your information in the following ways:

• Third-Party Service Providers: We may share your personal data with trusted third parties that assist us in operating our business, including payment processors, shipping companies, and IT service providers. These parties are required to protect your information and use it only for the purpose of providing services on our behalf.
• Legal Requirements: We may disclose your information when required by law or in response to a court order or governmental request.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

You have the following rights concerning your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request that we correct or update any information that is inaccurate or incomplete.
• Erasure: Request that we delete your personal data, subject to certain legal obligations.
• Objection: Object to the processing of your data for direct marketing purposes.

To exercise these rights, please contact us at sales@gammamed.my.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us understand your preferences based on previous visits, allowing us to provide you with improved services. You can adjust your browser settings to refuse cookies, but this may limit some functionality on our Site.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed of any updates.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:

GAMMA MED Sdn Bhd
Email: sales@gammamed.my
Website: https://gammamed.my